Home / Store Policies

Our main objective is to ensure complete customer satisfaction with your purchase. We take great pride in the quality of our products and offer exceptional customer service to maintain a positive relationship with you, the customer. If you are not satisfied with your purchase or are having technical issues with a product, please follow the policy instructions detailed below and we will be happy to accept a return, exchange or repair any of the products you have purchased.

Warning: Please check your state and local laws before installing Our Products. Every state has different policies and procedures in place regarding aftermarket vehicle accessories. Car Logo Lights is not responsible for any fines that you may receive while using your kit. All products are designed for off road use only.

Duplicate Orders

If you accidentally placed a duplicate order, you will only receive a full refund if your order has not been processed.

Return & Refund Policy

We do not do cash refund for all items purchased on site unless item purchased is out of stock due to our inventory issue when you first place the order. 

  • All refunds will be issued a store voucher code for you to re-purchase the items on the website. 

We do not provide returns and refunds for change of mind orders or failure of delivery due to incorrect shipping address or change of shipping address after the order has been placed.

E-Gift Cards are strictly non-refundable. 

Lost/ Stolen Packages

If you select Standard Insured Shipping for your shipping method, please note that the delivery does not require you to physically receive the package. This might cause the package to get lost or stolen. If package tracking shows Delivered, Car Logo Lights is not responsible for refund of the lost or stolen package from your door. Therefore if you are concerned on this matter, we strongly recommend you to select Insured Express Shipping & Handling to ensure the safety of your package. 

Changing Your Order

  • If you wish to change an item on your order please email us at carlogolightsco@gmail.com to request the change.
  • This is the only acceptable method to request a change to your order. Orders can only be changed prior to it being processed.

Coupon Codes

  • Coupon codes can be entered in the Coupon area in your shopping cart.
  • All coupon codes must be entered at the time of sale to receive discount.
  • Codes provided after completion of the sale will not be honored.