SHIPPING & PROCESSING
We’re happy to offer Free Standard Shipping with minimum order purchase of 2 sets of Lights!
Please note some orders may take 1-2 days to ensure payment is authorized and verified before being shipped. *See below for customs and import duties information.
SHIPPING RATES & DELIVERY
|Shipping Method||Cost||Estimated Delivery Time|
|Insured Standard Shipping||Free for all orders above $80||10-28 Business Days|
|Express Trackable Shipping||$31.95||4-10 Business Days|
*Custom orders will take an extra 7 business days to allow for customization
Please note that we are not responsible for delays due to the postal or customs service. We cannot control shipping time because it depends on the handling time of local postal services and other factors like customs clearance, bad weather etc.
CUSTOMS, TAXES, DUTIES AND FEES
All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient. There is a chance that you will not get charged VAT or duties, however if you do get charged, we cannot be responsible for these fees in any way, as we do not receive any of this money. The funds go exclusively to your own government. The last thing we would want is for our customers to be charged extra, as this would be detrimental to our sales. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information. Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.
We are not responsible for packages refused by customs, despite of any reason including denial to pay tax, banned importing items, and any other customs related issues. When refused package returns to Car Logo Lights, we are not responsible to ship it out again. But we inform our customers of receiving notice of the package and if customers pay shipping cost again, Car Logo Lights will ship it out. No refund, no replacement will be incurred by Car Logo Lights with any of customs related issues.
Do take note that currently the Standard Shipping does not have tracking available for shipping to Australia. We are in the process of having it implemented. You can still opt for Standard Shipping, however we would recommend to get the Express Trackable Shipping to provide security for the shipment of your package.
SOUTH AMERICA, AFRICA, MIDDLE EAST
Express shipping options in these areas are unfortunately unavailable for the time being due to the customs delays which negate the purpose of an expedited service. We do offer free standard shipping for these countries. The expected delivery time for free standard shipping is 30-58 business days to these areas. Please note this time frame is subject to your countries customs controls.